US Shipping Rates

We try our best to deliver your order within 2-3 business days. You understand that the orders placed after 12 pm MT will be processed on the next day. If you place your order after 12 pm MT, on a Friday, it will be shipped on the following Monday.

Shipping Rates & Delivery

USPS First Class Cost: Free Delivery Over $50

Delivery Time: 2-7 business days

USPS 2nd Day Air Cost: $15.00 

Delivery Time: 2 business days

These are estimated turnaround times and actual shipping turnaround may differ. Most of our orders are delivered in time, however in certain situations (such as shipping carrier delays, high traffic or other events that are outside our control), you may experience a little delay in receiving your products. Please make sure you submit the correct shipping address while placing your order. We will not be liable in the event you submit a wrong address. You can contact us in case you suspect the address you submitted is incorrect, however in case we receive your email after we delivered the order, we will not be held liable for that.

US Returns

After receiving your products, please inspect them carefully. If your product does not match the description or you receive a damaged product, please send an email to support@blackalfred.com and we will try to resolve the problem as soon as possible. A user must notify our customer support team if there is any defect in the product. As soon as we receive your request, we will send proper instructions to return your item.

The product must be brand new and in the similar condition you received. If we suspect that the product has been used, we may not issue a refund.

Once you have returned the items and they comply to our return policy, we will issue a refund by your original payment method. Please be aware that it might take up to 7 business days to process the refund, depending on the payment provider. We will refund the amount excluding the original shipping cost. If you want to replace/ exchange your product, please send us the details and we will ship the product to you.